Terms & Conditions
(i) Acceptance: Use of a mobile app constitutes acceptance of the terms and conditions listed herein.
(ii) Membership Benefit Conditions: All Membership Benefits are valid only during the Membership Term and shall automatically expire thereafter. All benefits are subject to availability, valid seven days a week, excluding Black Out Dates, and may not be used in conjunction with any other discount or promotional offer.
(iii) E-Certificates: HOTEL must be notified of the intended use of e-certificates at the time of advance reservation. E-Certificates are valid seven (7) days a week up to the expiration date mentioned on said e-certificates. Validity will not be extended beyond the mentioned expiration date. May not be used in conjunction with any other discount/ promotional offer.
(iv) Membership pack/App: Membership pack/App cannot be resold, auctioned or exchanged for monetary value.
(v) Transferable and Non-Transferable Benefits:
A. Transferable: Benefits may be used by the Member or by a Member’s guest. The Member/ Mobile app need not be present at time of guests’ use of the benefit. E-certificate code must be provided at the time of use.
B. Non-Transferable: Benefits may be used only by the Member and upon presentation of their valid mobile app. Proof of identification may be required by HOTEL.
(vi) Black-out Dates: All benefits shall not be valid on the following dates: Valentine’s Day, Christmas Eve, Christmas Day, New Year’s Eve and Day, Eid El-Fitr, Eid El-Adha, and other local national holidays.
(vii) Modifications (Restaurant & Benefit Changes): Participating restaurants may cease to honor benefits without prior notice. Benefits may also be subject to change without prior notice. Wherever possible, Members will be kept updated on all such modifications. Members can also verify restaurant participation & benefits by calling Customer Services. Membership Program marketing agent declines any responsibility for any such modifications.
(viii) Currency Exchange: Amounts listed in US$ may be calculated in local currency at current exchange rates.
(ix) Cancellations: Cancellation of Membership will be honored up to ten (10) days from the date of issue, but no refund will be issued until the membership card and all certificates have been returned unused to a Customer Services Office.
(x) Limitation of Liability: In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein. In the event of a breach of any the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.
(xi) The marketing agent is Hospitality Marketing Concepts (HMC). In no way is HMC liable for any indirect, special or consequential damages including any loss, cost or damage to or suffered by Member of or others arising from defects, negligence, delays, failure of performance or non –performance, including all claims demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or any relationship liability for acts omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by the Member of or others resulting from the action or inaction of the Hotel, its agents or employees. Full terms and conditions of membership can also be found on the program website.